DR DUNNS GOOD GAME LLC — Dr. Dunn's Good Game Effective Date: April 24, 2026 Last Updated: April 24, 2026

1. Introduction

DR DUNNS GOOD GAME LLC ("Dr. Dunn's Good Game," "we," "us," or "our") operates a game store providing new and used games, trade-in services, gaming events, and related products and services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at drdunn.gg, interact with our chat widget, or opt in to receive communications from us.

By using our website or submitting your information through any of our forms, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information:

Full name

Email address

Phone number

Mailing address (if provided)

Usage Information:

Browser type and version

Pages visited and time spent on site

Referring URLs

Device type and operating system

Communication Preferences:

SMS/text message consent selections

Email communication preferences

3. How We Use Your Information

We use the information we collect to:

Deliver SMS and email communications you have consented to receive

Send appointment reminders, trade-in updates, event announcements, and promotional offers

Respond to inquiries submitted via our website or chat widget

Improve our website, products, and services

Comply with applicable legal obligations

4. Text Messaging (SMS/MMS)

DR DUNNS GOOD GAME LLC may send SMS and MMS messages to customers who have explicitly opted in to receive text communications. By opting in, you consent to receive messages related to promotions, event announcements, trade-in offers, appointment reminders, and service updates.

Consent: Opt-in to SMS messaging is voluntary. You are not required to consent to receive text messages as a condition of purchasing any goods or services.

No Mobile Information Shared with Third Parties: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Message Frequency: Message frequency varies based on your activity and preferences.

Message & Data Rates: Standard message and data rates may apply. Contact your wireless provider for details.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message from us. After opting out, you will receive one final confirmation message and no further SMS messages unless you opt in again.

Support: For assistance, reply HELP to any message or contact us at [email protected] or 251-402-1954.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating our website, CRM, or communications platform, solely for those purposes and under confidentiality obligations

Legal Compliance: When required by law, court order, or government authority

Business Transfers: In connection with a merger, acquisition, or sale of business assets, with appropriate confidentiality protections

We do not share your information with third parties for their own marketing or promotional purposes.

6. Data Retention

We retain your personal information and opt-in consent records for a minimum of 4 years in compliance with applicable carrier and regulatory requirements. You may request deletion of your data at any time by contacting us at [email protected].

7. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of our site may not function properly as a result.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected].

9. Your Rights

Depending on your state of residence, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information

Opt out of certain uses of your information

To exercise any of these rights, contact us at [email protected] or 251-402-1954.

10. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

DR DUNNS GOOD GAME LLC — Dr. Dunn's Good Game 9295 Amethyst Dr Daphne, AL 36526 📧 [email protected] 📞 251-402-1954 🌐 drdunn.gg

Publish this at drdunn.gg/privacy-policy and link it in your funnel page footer and both opt-in checkboxes. Once it's live, drop me the URL and I'll confirm it's accessible before you submit.